Política de envio

Worldwide Shipping

Tyferet proudly ships worldwide. All orders are shipped Express, free of charge. Where more than one shipping option is available, you may select your preferred method during checkout.

Estimated delivery time is 3–5 business days after dispatch. Once an order has shipped, you will receive an email with a tracking number and a link to track the package online.

Processing Time

Most of our jewelry is handmade to order and requires up to 14 business days for manufacturing prior to dispatch. Custom pieces - name necklaces, wedding rings, and personalized items - may require additional processing time depending on the details. We will notify you if any delay is expected.

Ring Resizing

We offer one complimentary resize within 90 days of delivery, performed in our workshop. Return shipping is the customer's responsibility, and requests must be approved by us in advance. Full details are in our Resizing Policy: https://tyferet.com/pages/resizing-policy

Multiple Shipping Addresses

To ship items to multiple addresses, please contact us in advance via the Contact Us form for assistance. Special shipping instructions may be left in the "Comments" section of the shopping cart.

Backorders

In the event that an item is out of stock, we will ship available items immediately and dispatch the backordered item(s) separately as soon as they become available, with no additional shipping or handling charge for the second shipment.

Carriers and Tracking

We primarily use DHL Express for all international and domestic deliveries. When the carrier issues a tracking number, we update your order accordingly.

Customs, Import Duties & Taxes (International Orders)

For all international shipments, import duties, taxes, and customs charges are not included in the item price or shipping cost, and are the sole responsibility of the customer. Tyferet LLC is not responsible for delays caused by customs clearance procedures. We encourage customers to check with their local customs office regarding potential charges before placing an order.

Shipping Delays & Force Majeure

We strive to ensure timely delivery of all orders. However, delays may occur due to factors outside of our control, such as weather disruptions; strikes or service interruptions (postal or customs); high-volume periods (e.g., November–December, Valentine's Day); and natural disasters, acts of war, pandemics, or other force majeure events. Tyferet LLC shall not be held responsible for any shipping delays caused by such events. By placing an order, you acknowledge and accept that shipping times are estimates only and may be extended under extraordinary circumstances, and you agree to hold Tyferet LLC harmless for any such delays.

Legal Jurisdiction

This Shipping Policy and any transactions made through our website are governed exclusively by the laws of the State of Texas, United States, without regard to its conflict of law principles. Any disputes shall be subject to the exclusive jurisdiction of the state and federal courts located in Dallas County, Texas. By placing an order, to the maximum extent permitted by applicable law, you waive any claims under foreign shipping or consumer protection laws and agree to these terms.

Contact Us

If you have any questions or concerns regarding this Shipping Policy, please contact us through our Contact Us form.